Last Updated: August 9, 2026
This Privacy Policy describes the information JetHost PRO (“we,” “us,” or “our”) collects from you, how we use and protect it, and your rights regarding your personal data. If you have any questions, please contact us at admin@jethostpro.com.
1. Information We Collect
We collect information you provide directly to us, as well as data gathered automatically when you interact with our website and services:
Account & Billing Data: Name, postal address, telephone number, email address, and payment information (e.g., credit card details and transaction history).
Technical & Usage Data: IP address, browser type, operating system, visit duration, pages viewed, and technical details provided during support inquiries.
Communication Records: Correspondence sent to us via email, support tickets, or user surveys.
Cookies & Analytics Data: Information gathered via cookies and similar technologies to recognize repeat visitors and assess site usage.
2. How We Use Your Information
We process your personal information for the following purposes:
Service Delivery: To set up accounts, process payments, provide hosting services, and deliver customer support.
System Operations & Security: To maintain server security, prevent fraud, and ensure network integrity.
Service Improvements & Analytics: To evaluate website performance, improve user experience, and analyze service utilization.
Marketing & Communications: To send administrative updates, transactional notifications, and marketing communications (subject to your opt-out choices).
3. Disclosure & Sharing of Information
We do not sell, rent, or trade your personal information to third parties for marketing purposes. We only share your data under the following circumstances:
Service Providers: Trusted third-party vendors who perform services on our behalf (such as payment processors, technical support platforms, and analytics providers like Google Analytics), strictly subject to confidentiality and security obligations.
Legal Compliance & Protection: When required by law, subpoena, court order, or regulatory agency, or when necessary to enforce our terms of service and protect our rights, safety, or property.
Business Transfers: In the event of a merger, acquisition, restructuring, or sale of assets, user data may be transferred to the acquiring entity.
4. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and assist with our marketing efforts.
You can control or disable cookies through your web browser settings. Note that disabling certain cookies may affect the functionality of our website and client portal.
5. Data Security & Storage
We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, loss, or alteration. Sensitive payment details are encrypted using industry-standard protocols.
Data may be stored or processed on servers located outside your jurisdiction. We take reasonable steps to ensure international transfers comply with applicable data protection standards.
6. Data Retention
We retain personal information for as long as your account is active or as necessary to provide services, resolve disputes, enforce agreements, and satisfy tax, legal, or accounting requirements. Once data is no longer required, it is securely deleted or anonymized.
7. Your Data Rights & Choices
Depending on your jurisdiction, you may have the following rights regarding your personal data:
Access & Correction: View and update your profile or billing details at any time by logging into the client portal at https://jethostpro.com/clients.
Opt-Out of Communications: Unsubscribe from non-essential marketing emails by following the “unsubscribe” link in the message or contacting us directly.
Deletion & Portability: Request the deletion of your personal data or obtain a copy of your information, subject to applicable legal retention requirements.
To exercise these rights, submit a request to admin@jethostpro.com.
8. Children’s Privacy
Our services are not intended for or directed at individuals under the age of 16. We do not knowingly collect personal information from children under 16.
9. Dispute Resolution
If you have a privacy concern or complaint, please contact us at admin@jethostpro.com so we can resolve the issue directly. Unresolved disputes may be submitted to binding arbitration under mutually agreed governing laws and procedures.
10. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or relevant laws. Updates will be posted on this page with an updated “Last Updated” date.