Last Updated: August 9, 2026
1.0 Definitions and Interpretation
1.1 Definitions
“JetHost PRO”, “JHP”, “we”, “us”, and “our” means JetHost PRO.
“AUP” means the Acceptable Use Policy located at https://jethostpro.com/aup, as updated from time to time.
“Server” means JetHost PRO’s hardware, virtual servers, or infrastructure.
“Services” means, without limitation, JetHost PRO’s web hosting, domain registration, email, SSL certificates, and related technical services.
“Terms” means these Terms of Service.
“User”, “Customer”, and “you” means any user of the Websites or customer of JetHost PRO.
“Websites” means https://jethostpro.com and any other websites owned or controlled by JetHost PRO.
“Your Content” means any content, data, code, software, files, or information that you create, store, host, or transmit via the Services.
1.2 Interpretation
Headings are for convenience only and do not affect interpretation.
The singular includes the plural and vice versa.
A reference to a person includes any natural person, body corporate, or unincorporated entity.
A reference to any legislation includes amendments, re-enactments, and associated regulations.
2.0 Acceptance of Terms & Incorporation of AUP
2.1 Agreement: By accessing the Websites or purchasing or using any Services, you agree to be bound by these Terms and all applicable laws and regulations. If you do not agree, you are prohibited from using the Services or accessing the Websites.
2.2 Incorporation of Acceptable Use Policy: Your use of the Services is strictly subject to our Acceptable Use Policy (AUP). The AUP is hereby incorporated into and forms an integral part of these Terms. A breach of the AUP constitutes a material breach of these Terms.
3.0 Scope of Web Hosting and Support Services
3.1 Standard Web Hosting Coverage: Web hosting provided by JetHost PRO typically includes:
Disk space allocated on our servers;
DNS management for your domain name(s);
Network bandwidth allocation;
Email service (where applicable to the plan); and
System backups as reasonably maintained by us.
3.2 Exclusions: JetHost PRO’s standard hosting services do not include:
Dedicated around-the-clock individual monitoring of your specific application; or
On-demand technical support for site application code, custom web design, software development, CMS upgrades/updates, core plugin patching, or local end-user device email configuration.
3.3 Data Quality & Disclaimer: We make no representation and give no warranty as to the accuracy, reliability, or completeness of information transmitted via our Servers. We accept no liability for any loss of or damage to data stored on our Servers.
3.4 Insurance: It is your sole responsibility to maintain adequate insurance coverage regarding any loss or damage to data, software, or files stored on our Servers.
4.0 Hosting Content & Security Responsibilities
4.1 Content Ownership & Liability: JetHost PRO takes no responsibility for any content hosted within your account. You retain full liability for website operation, CMS maintenance, third-party user access granted by you, software vulnerabilities, and email transmissions.
4.2 Security: You are responsible for maintaining secure passwords, keeping all application scripts up to date, and preventing unauthorized access to your account.
5.0 Website Intellectual Property & Use Licence
5.1 Website Licence: JetHost PRO grants you a limited, non-exclusive, non-transferable licence to temporarily view the materials on our Websites for personal, non-commercial viewing only.
5.2 Licence Restrictions: Under this licence, you may not:
Modify, copy, or mirror the Website materials;
Use Website materials for any commercial purpose or public display;
Attempt to decompile, reverse engineer, or extract source code from any software on the Websites; or
Remove any copyright or proprietary notations.
5.3 Termination: This licence automatically terminates if you breach any of these restrictions and may be terminated by JetHost PRO at any time.
6.0 Service Availability, Upstream Infrastructure & Backups
6.1 Upstream Infrastructure & Reseller Status: You acknowledge and agree that JetHost PRO operates as a reseller of third-party infrastructure, data centers, networks, and cloud server platforms (“Upstream Providers”). JetHost PRO does not own, physically control, or directly maintain the underlying hardware or network facilities.
6.2 Best Endeavors & Outages: While JetHost PRO will use reasonable commercial endeavors to facilitate reliable service, we give no warranty or guarantee of uninterrupted, error-free, or continuous server availability. Any service interruption, network outage, hardware failure, emergency maintenance, or downtime originating from an Upstream Provider is beyond our reasonable control. JetHost PRO shall have zero liability to you or any third party for losses, damages, or business disruption resulting from Upstream Provider failures or outages.
6.3 Suspension Rights: We reserve the right to suspend or restrict Services at any time without notice for emergency security measures, non-payment, scheduled maintenance, or upstream service disruptions.
6.4 Data Backups: While system backups may be performed periodically by us or our Upstream Providers for disaster recovery, backups are not guaranteed. You acknowledge that data integrity is your responsibility and agree to maintain independent, off-server backups of Your Content at all times.
6.5 Backup Recovery Fees: Requests for site restorations or data copies from our backups are fulfilled entirely at our discretion and will incur an administrative recovery fee. JetHost PRO accepts no liability for lost, corrupted, or unrecoverable data.
7.0 Account Management & Security Requests
7.1 Authorization: For account security, all change requests, data requests, or support actions must originate directly from the verified account holder through our online client portal or authorized account email. JetHost PRO will not process requests from unauthorized third parties.
8.0 Compatibility & System Updates
8.1 Technology Standards: Websites and services supplied or hosted by JetHost PRO support current web, browser, and server technology standards at the time of deployment. We are not responsible if future technology shifts render your software obsolete.
8.2 Update Costs: You are responsible for all costs associated with updating, patching, or upgrading your applications, CMS engines, plugins, or scripts to maintain compatibility and security standards.
9.0 Fees, Billing & Payments
9.1 Pricing: All charges payable for Services are in accordance with the rates published on our Websites or in our client portal and are payable in advance. We reserve the right to alter pricing, provided that existing prepaid periods are honored.
9.2 Invoicing & Autopay: Invoices are generated prior to service renewal. Payment is due on or before the due date indicated on the invoice. If paying by credit/debit card or direct debit, you authorize JetHost PRO to charge recurring renewal fees to your payment method.
9.3 Overdue Accounts & Suspension: If any sum remains unpaid after the due date, JetHost PRO may suspend Services immediately without liability.
9.4 Data Deletion for Overdue Accounts: If an account remains overdue for more than thirty (30) days, JetHost PRO reserves the right to permanently terminate the account and purge all stored data from our Servers. Purged data cannot be restored.
9.5 Domain Renewals: Domain registration and renewal fees must be paid in full prior to the expiry date. JetHost PRO is not liable for lapsed or lost domain registrations resulting from unpaid or late invoices.
10.0 Cancellation & Termination
10.1 Convenience: Either party may terminate this agreement by providing thirty (30) days’ written notice to the other party via the client portal or official email.
10.2 Breach or Non-Payment: JetHost PRO may suspend or terminate Services immediately without prior notice if you fail to pay fees when due or breach these Terms or the AUP.
10.3 Outstanding Fees: Termination of Services does not relieve you of the obligation to pay all accrued and outstanding fees.
11.0 Indemnity
11.1 User Indemnification: You agree to indemnify, defend, and hold harmless JetHost PRO, its directors, employees, contractors, and agents against any claims, losses, damages, liabilities, costs, or legal fees arising out of:
Your breach of these Terms or the AUP;
Your Content or use of the Services; or
Any alleged infringement of intellectual property or third-party rights.
12.0 Limitation of Liability & Disclaimers
12.1 Statutory Warranties: To the maximum extent permitted by law, the Services and Website materials are provided “as is”. JetHost PRO disclaims all implied conditions, representations, or warranties, including fitness for a particular purpose, merchantability, and non-infringement.
12.2 Consequential Loss: In no event shall JetHost PRO be liable for any loss of business, profits, revenue, data, goodwill, or indirect, special, or consequential damages (including, without limitation, malicious hacks, unauthorized access, or system outages).
12.3 Liability Cap: JetHost PRO’s aggregate liability to you for any claim in contract, tort (including negligence), or otherwise arising from or related to the Services is limited to the total amount paid by you to JetHost PRO for the specific hosting Service giving rise to the claim during the three (3) months prior to the event.
13.0 Assignment & Account Usage
13.1 Non-Assignment: You may not assign, transfer, or resell your rights or obligations under these Terms without our prior written consent.
13.2 Account Integrity: Accounts may not be shared across unauthorized third parties. Transferring control of an account to an unauthorized party without prior approval may result in immediate service termination.
14.0 Governing Law & Dispute Resolution
14.1 Governing Law: These Terms are governed by and construed in accordance with the laws of Australia.
14.2 Jurisdiction: Both parties submit to the non-exclusive jurisdiction of the courts of Australia for the resolution of any disputes arising under or in connection with these Terms.
15.0 Changes to Terms
15.1 Amendments: We reserve the right to update these Terms from time to time. Continued use of the Services following notice or publication of updated Terms on our Website constitutes binding acceptance of the changes.
