Why can't I use mail.mydomain in my mail server settings?

The short answer is that you can!

For scale and redundancy reasons we operate each service from its own hostname. So we always recommend using the most relevant hostname for incoming and outgoing servers in mail clients. These are as follows:

  • IMAP: imap.stackmail.com (or imap.yourdomain)
  • POP3: pop3.stackmail.com (or pop3.yourdomain)
  • SMTP: smtp.stackmail.com (or smtp.yourdomain)

However, for compatibility reasons and to help ease migrations, we automatically setup mail.domain for each of your packages if you are using our nameservers.

ns1.myjethostpro.com

ns2.myjethostpro.com

ns3.myjethostpro.com

ns4.myjethostpro.com

Any clients already using these hostnames and nameservers can continue to do so when the account is moved to JetHost PRO, and any new accounts added at JetHost PRO will have the same functionality.

  • Email, Settings
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